low emission zone filter

[BUSHWHACKER]

http://www.youtube.com/watch?v=9gNJj...ayer_embedded#!

[davidy2980]

Why would you continue to bang your head against the brick wall of incompetence and/or bureaucratic obstinacy that appears to rule at the DVLA? I'd have thought by now anyone reading this thread would appreciate that trying to deal with them is futile.
Since it is difficult to believe that the staff of the DVLA could possibly be as stupid or jobsworth as this whole LEZ episode tends to suggest, presumably they must now be doing it on purpose just for the hell of it.
So don't waste your time on them.

i only read about the wonderful ann marie about a week ago and dvla have had my v5 for 3 weeks and i am still waiting for it as soon as i get it back i will start the tfl process,i wish i had known earlier as this has been winding me up since july.
i definately think they are doing on purpose as i dont think a whole department could be that useless

[John McC]

I checked the TfL database and my vehicle is still listed as non-compliant. I was going to check again tomorrow but got another call from Anne Marie to say that she has been keeping an eye on all the cases she forwards and also noticed they hadn't gone through. She has been in touch with TfL and apparently the omission is due entirely to sheer weight of numbers - there are just so many vehicle exceptions to process. She has received an assurance that they will be processed in next weeks batch upload - these take place every Monday night so if you are also waiting on your case to be processed there is no point in checking again until next Tuesday.

Anne Marie is off next week but has advised that an email can be sent to her colleague (Lynn) if updates still haven't gone through by next Tuesday, and Lynn will chase up TfL. If you had gone through Anne Marie and need to chase this up next week and need the email address I can supply.

Good to know that we have someone 'official' chasing this up for us.

Hi Tavvi just checked mine and still non compliant seems TFL really are dragging there heals ! any way will wait till next tuesday before contacting the wonderful Anne Marie/Lynn

[Diezel Weazel]

Breaking News Update

Hi Tavvi just checked mine and still non compliant seems TFL really are dragging there heals ! any way will wait till next tuesday before contacting the wonderful Anne Marie/Lynn

Hi John don't despair mate (after receiving 2 letters of non-compliant) I just got of the phone with them.
I spoke to a guy called Ashley who asked me my Reg No, he put this in his Pc n asked me to put my Pc on n go to...
www.tfl.gov.uk/lezlondon Click on Mouve square& enter your Reg No.
and hey Presto all good "NOT SUBJECT TO LEZ"

Give em a try 0845 607 0009
nb. When the page is shows info "NOT SUBJECT TO LEZ" print it off.

Good Luck all

[tavvi]

Hi Tavvi just checked mine and still non compliant seems TFL really are dragging there heals ! any way will wait till next tuesday before contacting the wonderful Anne Marie/Lynn

Hi, my details have not been updated either. Anne Marie is off this week and her colleague Lynn has not been able to shed any light on this. The LEZ help line could only suggest that because it was a special case it might take up to 28 days to process. Not much to be done until Anne Marie returns next week.

[davidy2980]

I phoned tfl on tuesday and ann marie is on holiday and lynn was at lunch so i spoke with heather stokes and she was very knowledgable on the surf problem and said i needed to send in pics of inside the rear and the tailgate showing badges and number plate and she will sort it out,also mentioned something about a new classificaion for surfs and similar vehicles they want to set up.

so i sent in photos with a little note to the email address

then got this email this morning
Good morning

Tfl have declared this vehicle as not subject to the LLEZ and the details
will be updated next week.

regards

Heather Stokes

Heather Stokes
ADR, Tacho, Speedlimiter, RPC Team Manager
Customer Service Centre
VOSA
01792 454370

i feel like a weight has been lifted(temporarily)off my shoulders i can stop worrying about having to sell the surf

[dieselboy]

,also mentioned something about a new classificaion for surfs and similar vehicles they want to set up.

This cannot be good in any way!!!

[John McC]

Hi John don't despair mate (after receiving 2 letters of non-compliant) I just got of the phone with them.
I spoke to a guy called Ashley who asked me my Reg No, he put this in his Pc n asked me to put my Pc on n go to...
www.tfl.gov.uk/lezlondon Click on Mouve square& enter your Reg No.
and hey Presto all good "NOT SUBJECT TO LEZ"

Give em a try 0845 607 0009
nb. When the page is shows info "NOT SUBJECT TO LEZ" print it off.

Good Luck all

Just spoke to TFL and they have no idea of the problem with Surfs let alone know who Anne Marie is and still insist my surf is no compliant !!!. So have escalated a complaint and waiting for the response.

[flounderbout]

Just spoke to TFL and they have no idea of the problem with Surfs let alone know who Anne Marie is and still insist my surf is no compliant !!!. So have escalated a complaint and waiting for the response.

Come on guys read the damn post. You need to go to VOSA to get it sorted, where the staff appear to know what is going on and be helpful.

[Diezel Weazel]

Just spoke to TFL and they have no idea of the problem with Surfs let alone know who Anne Marie is and still insist my surf is no compliant !!!. So have escalated a complaint and waiting for the response.

That's shoite, sorry to hear that John .....
Try it next week John, tell whoever answers the phone (my little story, see bellow) n see what happens !!!

Come on guys read the damn post. You need to go to VOSA to get it sorted, where the staff appear to know what is going on and be helpful.

Henry I did no more than phone Tfl, explained the hassle with divs at DVLA who's info they relied on to determine Yeah or Neah compliance....
When the guy asked I gave him my Rego n he asked when I last checked the Tfl site (last weekend) could I open it up on my Pc, "click the Mouve box on the right hand side of the page" (as he requested) typed in my Rego n "Not subject to Lez" appeared
Don't despair Try it ....
Nb. I didn't send any photo's no V5 copy...

[flounderbout]

That's shoite, sorry to hear that John .....
Try it next week John, tell whoever answers the phone (my little story, see bellow) n see what happens !!!

Henry I did no more than phone Tfl, explained the hassle with divs at DVLA who's info they relied on to determine Yeah or Neah compliance....
When the guy asked I gave him my Rego n he asked when I last checked the Tfl site (last weekend) could I open it up on my Pc, "click the Mouve box on the right hand side of the page" (as he requested) typed in my Rego n "Not subject to Lez" appeared
Don't despair Try it ....
Nb. I didn't send any photo's no V5 copy...

Apologies, had assumed that was following exchanges with VOSA about getting it changed. Can't quite see how TfL are able to actually change the registration (as opposed to their reg checker giving info as to whether changes have been implemented elsewhere). But it may be they can just exempt vehicles on the nod?

[John McC]

Come on guys read the damn post. You need to go to VOSA to get it sorted, where the staff appear to know what is going on and be helpful.

If you'd had read the posts you'd seen that's the route that I've taken but still non compliant! Just rang TFL to raise the issue of why have they not done there part as yet !

[slobodan]

If you'd had read the posts you'd seen that's the route that I've taken but still non compliant! Just rang TFL to raise the issue of why have they not done there part as yet !

You OWN that hick Lawyer.

[Diezel Weazel]

Apologies, had assumed that was following exchanges with VOSA about getting it changed. Can't quite see how TfL are able to actually change the registration (as opposed to their reg checker giving info as to whether changes have been implemented elsewhere). But it may be they can just exempt vehicles on the nod?

Ya maybe on to summat there Henry ... on a case by case basis or there is an update that's not being implemented everywhere !!
After all it's Tfl that has the last say "Compliant" or "Not discretionary powers n all that ....
I refer you to my letter of 19th September 2011 to the DVLA ...
I'll just go find it !!


Mr J. James
Cupid Green
Redbourn Road,
Hemel Hempstead,
Herts
HP2 7
Telephone:

19th September 2011

My Ref: DVLA /Info-Tfl-LEZ/2012

Your Ref:


Dear Agency Staff,

RE: - TFL Notice - Low Emission Zone 3rd January (Non Compliant)
TOYOTA HILUX SURF (Estate Car) Import

According to my Records the above Vehicle should already be compliant also on 3rd January 2012 as this Vehicle is an Estate Car with 5 Seats, 5 Doors and differs none to the Toyota Forerunner (UK Model)

However on checking with the DVLA records office on the telephone on 05/09/2011 there appears to be discrepancies held at the records office and to what actually appears on my V5C (Logbook) as you will see. (Copies supplied)
Nb. anomalies….
Number of seats
Weight

I was also asked to download a form and complete for the LEZ Vehicle Registration!!
(Copies supplied) Cars and Motorcycles are exempt !!

I trust the DVLA Office to rectify this matter and to inform all relevant bodies /departments concerned relating to the Tfl-LEZ 2012 and the Compliant status of my Vehicle at the earliest opportunity as I may have to inform my Insurance company of incorrect information via the DVLA, rendering my current Insurance null and void due to false information.

Please find enclosed a copy of V5C and LEZREGFORM.


Yours Respectfully




Mr J.James

[surffinance]

Now not subject to LEZ

Hi all,

I have been following this thread from the start as my Surf was not compliant. I did not do anything about it as my cylinder head cracked so I sold it. I know that the guy I sold it to has not updated anything as he was exporting it on the sly. It is still registered in this country as far as I am aware.

When I sent off the form I changed the body type to estate and I just checked and it is no longer subject to LEZ.

For those having problems it may be worth selling it to a trusted mate and then getting them to sell it back to you.

Worth a try if nothing else is working.

Best of luck