Tesco
Customer Service Center
Baired Avenue
Dundee DD2 3TN
Freephone 0800 505555
Our Ref 8444964
14th April 2008
Dear Mr Ya*****
Thankyou for contacting us.
I,m very sorry that you,re unhappy with the resent increase in price of Pura Vegetable Oil. I can understand why you,re disappointed.
Please let me assure you that we aim to be competitive and offer our customers quality products at the best possible prices. Unfortunately there are occasions whe our suppliers increase there prices , and we have no choice but to pass on these costs to our customers. In this case , global shortages due to increase demand and poor harvests have resulted in us being unable to further absorb the higher costs . However if we recive any price reductions from our supplires, then we immediately pass on these savings to our customers.
Thank you again for taking the time to ask us about this. If theres anything eles you,d like to know , i,d be very happy to help.
Yours sincerely
For and on behalf of Tesco Stores Ltd
Richard Waters
Customer Service Manager
Customer Service Center
Baired Avenue
Dundee DD2 3TN
Freephone 0800 505555
Our Ref 8444964
14th April 2008
Dear Mr Ya*****
Thankyou for contacting us.
I,m very sorry that you,re unhappy with the resent increase in price of Pura Vegetable Oil. I can understand why you,re disappointed.
Please let me assure you that we aim to be competitive and offer our customers quality products at the best possible prices. Unfortunately there are occasions whe our suppliers increase there prices , and we have no choice but to pass on these costs to our customers. In this case , global shortages due to increase demand and poor harvests have resulted in us being unable to further absorb the higher costs . However if we recive any price reductions from our supplires, then we immediately pass on these savings to our customers.
Thank you again for taking the time to ask us about this. If theres anything eles you,d like to know , i,d be very happy to help.
Yours sincerely
For and on behalf of Tesco Stores Ltd
Richard Waters
Customer Service Manager
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