Roughtrax??????????????

[dieselboy]

I ordered a new front anti roll bar link earlier this week: http://www.toyotahilux.com/?doc=16&cid=170&vid=923
along with some other goodies.
Now the strange thing is, the product listing clearly states that it comes complete with 2 nuts, washers and bushes. When mine arrived this morning it was just the arm and the bottom nut in a sealed bag.
I wouldn't normally mind but it was the top nut that snapped off on mine when we were playing in muddy woods. This left me with no top washer or bushes from my old arm to fit to the new one. Roughtrax are usually spot on with their goods and deliver fast too but this time they've dissapointed. I read that Andy (legendgamemaster) recently had a rad with no ATF pipe fittings with it and had to call them back to get them posted out. Has anyone else bought one of these and if so did you get the lot or just the link and one nut?

i got the lot with my rad from them. i fitted it all this morning. and i also got a free tax disk holder and a roughtrax sticker. i was impressed that such a large item was delivered to my in less than 24 hours. i ordered at lunch time and it was there the next morning. very impressed.

[Scorpion]

I've had three items from Roughtrax and three from Milners. All the items arrived next day, well wrapped and in perfect condition. I guess it's just one of those things when some orders go missing. In my case it's been so far so good with both of those suppliers.

[Slugsie]

I've had 4 orders with Roughtrax in the last month. All delivered to my work address next day.

The problems usually stem from the couriers. Bunch of sharks the lot of them. Given the choice I'd usually prefer to deal with the Royal Mail, of them all I reckon they're the ones I've had least problems with.

[stormforce]

I've had a fair bit of stuff from r/trax and milners and have never had a problem with either.The only problem i did have and that was from the +2" lift springs i got thru r/trax but actually came from explorer and when i rang and spoke to Barry about one of the springs had sagged he got it all sorted for me and explorer sent out 2 new springs

[tintin]

i got the lot with my rad from them. i fitted it all this morning. and i also got a free tax disk holder and a roughtrax sticker. i was impressed that such a large item was delivered to my in less than 24 hours. i ordered at lunch time and it was there the next morning. very impressed.

Just ordered my new rad from toughtrax, anything to be aware of when stripping / replacing rad.
Any tips, hints or tricks gratefully accepted!

[Antshiel]

I've nerver had any problems regarding couriers or delivery, it's roughtrax sending only half of the kit they list. I've spent a lot of money with them in the past and all has been well except for this one order. Anyway i'm going to give them a call tomorrow to sort it out.

[slowdown.harrison@gmail.c]

This service issue is a widespread sign of the times.

I know little of Roughtrax as in fact any number of suppliers
that pick over my credit card each month,

Couriers in general though I do know,
and a failed delivery
is the same wherever it happens,
because it immediately gets a question mark placed next to it
which means its akin to herpes and best kicked into a dark corner
and forgotten about.

Its only when it can't be ignored any longer, its flung onto a spare van and
suddenly becomes A SPECIAL ....

which is exactly why my Clutch bargain
turned up on the doorstep at Nine PM unnanounced

[dieselboy]

Its only when it can't be ignored any longer, its flung onto a spare van and
suddenly becomes A SPECIAL ....

i lost a girling master cylinder once to royal mail. the manager had a go at me like it was my fault, huffin and puffing on the phone, saying well what you want me to do...
it was grief everytime i called, i was younger and didnt need the hasstle and its been years now so wonder where that could be!
was for a mk2 rs2000

[RodLeach]

i lost a girling master cylinder once to royal mail. the manager had a go at me like it was my fault, huffin and puffing on the phone, saying well what you want me to do...
it was grief everytime i called, i was younger and didnt need the hasstle and its been years now so wonder where that could be!
was for a mk2 rs2000

I'm going though the same sh!t with Car Audio Centre, Everytime i call its just "oh i'll get on to city link" i call city link and get a load of bull!

Im calling tomorrow to announce if my amp aint on my door within 72 hours....im cracking skulls!!!

[dieselboy]

I'm going though the same sh!t with Car Audio Centre, Everytime i call its just "oh i'll get on to city link" i call city link and get a load of bull!

Im calling tomorrow to announce if my amp aint on my door within 72 hours....im cracking skulls!!!

how did you pay for it? if it was by credit card i think you can get your money back through them. i bet if you explained thats what you will do if there is no sign of a resolution - it will be on your doorstep in a day

[RodLeach]

how did you pay for it? if it was by credit card i think you can get your money back through them. i bet if you explained thats what you will do if there is no sign of a resolution - it will be on your doorstep in a day

I might just give that a shot mate! Yeah it was though a card.

I dont wanna be an A$$hole about it...but i want what ive paid for!

[dieselboy]

I might just give that a shot mate! Yeah it was though a card.

I dont wanna be an A$$hole about it...but i want what ive paid for!

you probably wont have to if you be very nice and explain that you a bit upset you havnt recieved it yet and that you are considering asking for your money back to go elsewhere if its not resolved in the next couple of days.
then if they have attitude towards you then in my book you have the right to go that route i said.

[RodLeach]

you probably wont have to if you be very nice and explain that you a bit upset you havnt recieved it yet and that you are considering asking for your money back to go elsewhere if its not resolved in the next couple of days.
then if they have attitude towards you then in my book you have the right to go that route i said.

Ive done the nice guy thing for 2 weeks now.

Just got off the phone to him, said im fed up with being messed around and if i dont have a date for delivery today im sorting out a refund. Hes got straight on and is sorting it out...gunna call back later! If he dont... then tomorrow im going ahead on the refund.

PITA's!!

[marky]

Ive done the nice guy thing for 2 weeks now.

Just got off the phone to him, said im fed up with being messed around and if i dont have a date for delivery today im sorting out a refund. Hes got straight on and is sorting it out...gunna call back later! If he dont... then tomorrow im going ahead on the refund.

PITA's!!

With the aid of a SHOTGUN

[dieselboy]

With the aid of a SHOTGUN

no no thats called extortion! its frowned upon these days