He is bound under the DSR if the items are not not required or not suitable to take them back but they must be in a condition that makes them fit for reasle as new.
However this does not matter in this instance as the items were broke/faulty, or DOA (dead on arrival). He is responsible for the items, he may ask you to send them back but should refund the postage once he has received them, ensure if this is done you get tracking information.
With 545 postives @100% he will not want a negative, so just mention that you feel you will have no alternative to leave negative if this is not sorted to your satisfaction.
Using this link you should be able to get his contact number http://search.ebay.co.uk/ws/search/A...ndtype=9&pfid=
if that doesn't work then report him to eBay as one of the requirements is all users should have current contact information.
Hope this helps
Alan...
However this does not matter in this instance as the items were broke/faulty, or DOA (dead on arrival). He is responsible for the items, he may ask you to send them back but should refund the postage once he has received them, ensure if this is done you get tracking information.
With 545 postives @100% he will not want a negative, so just mention that you feel you will have no alternative to leave negative if this is not sorted to your satisfaction.
Using this link you should be able to get his contact number http://search.ebay.co.uk/ws/search/A...ndtype=9&pfid=
if that doesn't work then report him to eBay as one of the requirements is all users should have current contact information.
Hope this helps
Alan...
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