As with most things, any business is only as good as the person you deal with and (all due respects to del'y drivers out there - I wouldn't do it!!) brain cells are not a prime atribute for a delivery person.
My del'y driver from interlink may not be the brightest but he is obligeing and helpfull. Having used many services both for collections and deliveries I have found 2 to be consitantly better - Omega & DHL, TNT & Parcelforce vary a lot, Lynx not so good, nightfreight would be good if only they had tail lifts on their waggons (they do my heavier dely's) but I susspect price comes into it a lot with companies that are busy.
the one firm I can't understand are Screwfix...the record so far is one order split into 3 parcels (from the same warehouse) each delivered by a different carrier on two successive days and a collection (same order) picked up by a fourth on the 3rd day........................... ..no they couldn't explain it either!!
All my outgoing stuff goes by TNT as they only do next day service, if it don't get there I dont pay - thats the deal. I changed to them when Securicor let me down repeatedly. I learnt this from a customer and changed when they didn't improove, perhaps you Milners customers out there need to make them aware that you might not be returning customers unless the standard of there carrier improves!!
My del'y driver from interlink may not be the brightest but he is obligeing and helpfull. Having used many services both for collections and deliveries I have found 2 to be consitantly better - Omega & DHL, TNT & Parcelforce vary a lot, Lynx not so good, nightfreight would be good if only they had tail lifts on their waggons (they do my heavier dely's) but I susspect price comes into it a lot with companies that are busy.
the one firm I can't understand are Screwfix...the record so far is one order split into 3 parcels (from the same warehouse) each delivered by a different carrier on two successive days and a collection (same order) picked up by a fourth on the 3rd day........................... ..no they couldn't explain it either!!
All my outgoing stuff goes by TNT as they only do next day service, if it don't get there I dont pay - thats the deal. I changed to them when Securicor let me down repeatedly. I learnt this from a customer and changed when they didn't improove, perhaps you Milners customers out there need to make them aware that you might not be returning customers unless the standard of there carrier improves!!
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