Hi all my dozey sister bought a car from a credit company Welcome Finance in knowsley, the car was bought 3 months ago with 19,000 miles on the clock.
The car is a Rover 25 ( i know) and came with 6 months optional warranty through direct group, the gearbox and now the engine have completely gone and the warranty are refusing to fix as they say its wear and tear.
She has done 1000 miles in it in 3 months and they are refusing to fix, and the garage it got left at say the engine looks like it had been left in a garden for 2 years and the sellers state she must have changed or replaced the engine and she will have to pay to fix it £1650 ................ god
Now the car is on finance with 2 years and 9 months left to go and she cannot afford to pay for new engine and gearbox does she have any rights or anyone any ideas what she could do next??
The car is a Rover 25 ( i know) and came with 6 months optional warranty through direct group, the gearbox and now the engine have completely gone and the warranty are refusing to fix as they say its wear and tear.
She has done 1000 miles in it in 3 months and they are refusing to fix, and the garage it got left at say the engine looks like it had been left in a garden for 2 years and the sellers state she must have changed or replaced the engine and she will have to pay to fix it £1650 ................ god
Now the car is on finance with 2 years and 9 months left to go and she cannot afford to pay for new engine and gearbox does she have any rights or anyone any ideas what she could do next??
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