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update, as promised..
had to leave for work at 8am, toyota dealership opens at 8:30..the girl at the AA insisted that an hours notice would be quite adeqate for the relay..hmmm..ok, i'll test the service methinks..30 minutes from swaffham to kings lynn maybe, so assuming he arrives at ten minutes to eight, gets the car loaded by eight, he should just be arriving when the gates are opening, and i'll get my pick up for work, right on schedual..like yeah..so, all i need to do, is call the AA at about twenty to seven..
"ermmm, hiya, i was advised i should request a relay service an hour before required, and i'd like one in an hour please" says me, not entirely confident..the reply was cheery, and not as expected..after passing my details, i was assured the recovery vehicle would be with me at about quarter to eight....ten minutes later, the phone rings..its the AA..confirming a tears breakdown truck had been dispatched...and at quarter to eight, a big silver flatbed was reversing up to my car.."to be recovered to toyota king's lynn sir, thats what i've got here" i assure him the details are correct, and only a few minutes later, my rig is loaded..blimey!
my lift arrives on cue, and thirty minutes later i get a call from rachel at toyota confirming my vehicle has arrived safely, and they'll give me an update later in the day..at four pm, i'm being advised that the key, the very worn key has been a contributing factor..they will order a new ignition barrel with coded key, so my doors and tailgate can be operated from it too..it'll take a couple of days..if i needed the vehicle immediately, they would make it driveable, but if i was happy for them too keep it, then it might be better..cost for parts, labour and vat..just over 200 quid...
so...service from the AA and toyota king's lynn thus far..10 out of 10..
had to leave for work at 8am, toyota dealership opens at 8:30..the girl at the AA insisted that an hours notice would be quite adeqate for the relay..hmmm..ok, i'll test the service methinks..30 minutes from swaffham to kings lynn maybe, so assuming he arrives at ten minutes to eight, gets the car loaded by eight, he should just be arriving when the gates are opening, and i'll get my pick up for work, right on schedual..like yeah..so, all i need to do, is call the AA at about twenty to seven..
"ermmm, hiya, i was advised i should request a relay service an hour before required, and i'd like one in an hour please" says me, not entirely confident..the reply was cheery, and not as expected..after passing my details, i was assured the recovery vehicle would be with me at about quarter to eight....ten minutes later, the phone rings..its the AA..confirming a tears breakdown truck had been dispatched...and at quarter to eight, a big silver flatbed was reversing up to my car.."to be recovered to toyota king's lynn sir, thats what i've got here" i assure him the details are correct, and only a few minutes later, my rig is loaded..blimey!
my lift arrives on cue, and thirty minutes later i get a call from rachel at toyota confirming my vehicle has arrived safely, and they'll give me an update later in the day..at four pm, i'm being advised that the key, the very worn key has been a contributing factor..they will order a new ignition barrel with coded key, so my doors and tailgate can be operated from it too..it'll take a couple of days..if i needed the vehicle immediately, they would make it driveable, but if i was happy for them too keep it, then it might be better..cost for parts, labour and vat..just over 200 quid...
so...service from the AA and toyota king's lynn thus far..10 out of 10..
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