Post office car insurance - avoid

[Vultch]

Avoid like the plague

A friend has it...when requesting a copy of her"no claims bonus proof" to give to a new insurance company its has taken some 33 telephone calls a 5 emails with still no result.
Its as if British Leyland did car insurance...

[Koi]

friend at work had the same, faxed them several times, phone calls, even thier new insurers contacted them all to no avail. Well for five weeks anyway til it arrived in the post.

[trev1968]

i had same problem with a company all i did was supply the old policy number to my new insurance company and it was sorted from that.

[GRASSMAN]

A BIG NO NO THIS LOT !!!

I insured my sons car for him a while ago with P.O. insurance,
what a job to get it sorted out, Price was £550.00 But they
lost his no claims letter from his employers, and took another
£1600.00 from my credit card!!!!. (I put that in dispute, quick, quick)

In the end, (5 weeks) I complained to customer services, and
told them the policy handler was being obstructive and was
incompetent, and, I was going to complain to the Insurance
Ombudsman. Three days later got a phone call from them, and
a refund of the over payment? and asked me not to complain,
but I did, anyway.

If you have similar problems write to the insurance company,
giving names and dates, and tell them you intend to involve the
Insurance Ombudsman. This puts the fear of God into them, cause
it means reams and reams of paperwork for them, and they must
reply to the I.O.

Gman.