Hi, been asking alot of questions recently but hopefully this'll be the last one.
My wife has recently bought a small car for herself. We purchased it from a friend who is moving house tomorrow and no longer needs a car. She is moving tomorrow and the car needs to be taken away before she moves.
So on Sunday night we took out insurance with Tesco online. The car has a disabled tax disk so we went online to tax it with a normal disk but we couldn't and were told we had to go to the DVLA office in Nottingham.
We don't have any insurance documents yet and the DVLA want to see them, normally i've obtained and printed out a tempory insurance cover note to obtain tax. This feature doesn't seem to be available online with Tesco so we rang them and asked if they could email us one.
The say they can't email us a copy of our cover note because it breaks their confidentiality agreement, so we ask if they'd be able to fax a copy of it to us and they agreed.
So we rang the DVLA to ask if we could go to the offices and have Tesco fax a copy of the insurance cover note to them and they said that was fine.
So we drove to DVLA and waited, finally to be told that Tesco can't fax the DVLA directly because it breaks the DVLAs confidentiality code. Apparently they can't recieve your details even if you give them permission.
So we got Tesco to fax us a copy of the cover note to my wifes parents house and two hours later it's turned up. It's a hand written note outlining the policy, with a bit at the end that says 'not to be used for obtaining tax'.
So i've got till tomorrow to find a solution otherwise the car will be taxless and on the road
Any suggestions are as always, appreciated.
Thankyou
My wife has recently bought a small car for herself. We purchased it from a friend who is moving house tomorrow and no longer needs a car. She is moving tomorrow and the car needs to be taken away before she moves.
So on Sunday night we took out insurance with Tesco online. The car has a disabled tax disk so we went online to tax it with a normal disk but we couldn't and were told we had to go to the DVLA office in Nottingham.
We don't have any insurance documents yet and the DVLA want to see them, normally i've obtained and printed out a tempory insurance cover note to obtain tax. This feature doesn't seem to be available online with Tesco so we rang them and asked if they could email us one.
The say they can't email us a copy of our cover note because it breaks their confidentiality agreement, so we ask if they'd be able to fax a copy of it to us and they agreed.
So we rang the DVLA to ask if we could go to the offices and have Tesco fax a copy of the insurance cover note to them and they said that was fine.
So we drove to DVLA and waited, finally to be told that Tesco can't fax the DVLA directly because it breaks the DVLAs confidentiality code. Apparently they can't recieve your details even if you give them permission.
So we got Tesco to fax us a copy of the cover note to my wifes parents house and two hours later it's turned up. It's a hand written note outlining the policy, with a bit at the end that says 'not to be used for obtaining tax'.
So i've got till tomorrow to find a solution otherwise the car will be taxless and on the road
Any suggestions are as always, appreciated.
Thankyou
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