Frozen tom tom

[si tate]

My tom tom appears to have frozen at a certain point every time i turn it on, is there a quick fix or does it need looking at.

Tried all the usual things like reset, turning on & off, downloading all the latest updates but still no joy.

Its a one XL.

[stormforce]

have you done an online update for it by any chance.I had this with mine but it was under a year old so i was able to take it back and exchange it at halfords
I did alot of reading up when my tomtom went for the 3rd time and there was something wrong with tomtom's online update program which kept freezing the satnav and nothing could be done to it.If its under a year old then take it back where you bought it from as there is nothing that can be done to fix it.If its over a year old then your buggared

[si tate]

have you done an online update for it by any chance.I had this with mine but it was under a year old so i was able to take it back and exchange it at halfords
I did alot of reading up when my tomtom went for the 3rd time and there was something wrong with tomtom's online update program which kept freezing the satnav and nothing could be done to it.If its under a year old then take it back where you bought it from as there is nothing that can be done to fix it.If its over a year old then your buggared

Its about 3 years old now, i did an update & a system error scan but it came up as ok so im guessing its shagged then.

[stormforce]

i would say it is.I don't update mine anymore as when i rang totmtom they accused me of breaking it on purpose to get a new one.I said why the hell would i break it on purpose just to get the same thing happen again,so they saidd to take it back where i got it from and exchange it.Unfortunately they never had another totom 1 in store so i had the tomtom 3 instead

[si tate]

Cheers rich, ive seen refurbished garmin ones in screwfix for £70, might aswell get one of those.

[si tate]

YES, fixed it, wiped the memory completly, put in the disc, started from scratch again & its all working.

Result.

[BUSHWHACKER]

YES, fixed it, wiped the memory completly, put in the disc, started from scratch again & its all working.

Result.

Does that mean you have to drive all over the country now so it can learn the roads?

[Calos]

Halfruads in Llandudno refused to refund on a guys tomtom 550 as he'd update it 3 days after buying it, quoting that it was not in it's original condition,,and other rubbish about the software not being warrentied etc, that would apply with someone buying a PC and then re-installing the O/S but not a satnav with the manufacturars update on it.

Guy comes into my place quite often, told him I would have at least swapped it for him till tomtom get the update fixed..

I gave him a few pointers on what to argue back,... he got a refund.

Glad you fixed in the end I see lol

peace
cal

[John h]

AA map from Wh Smith 6.99 can't fault it !

[Growler]

AA map from Wh Smith 6.99 can't fault it !

You were robbed

[steve s]

stick a pin in the little hole in the back .that's what they did to mine in halfords

[John h]

Thanks ! go on , kick a man while he's down, how much should it be ?

[evildwarf]

As someone mentioned before there is a reset button in the back so it would be free!

[si tate]

Does that mean you have to drive all over the country now so it can learn the roads?

I hope not cos that would mean me driving past your house & wishing i owned your 3rd gen.

stick a pin in the little hole in the back .that's what they did to mine in halfords

I did that but made no difference.

Thanks ! go on , kick a man while he's down, how much should it be ?

£1.99, god i bet it broke your heart spending money.

[John h]

I've run out of kleenex with balsam I've cried so much ! Tom Tom sat nav ya poof ! get a map with tomato sauce stains and coffee spills on the most important bits !

anyway why do you keep it in the freezer ? you know expensive electrical components do not like to be frozen !