double bill

[JUDWAK]

virgin meda have been double billing me
so today i go to war so i may have the servis ripped out
i have hads my account with blueyonder for 8 years now with no asle at all
since virgin have taken over the servis is slopy
they just keep double billing me
servis charges are appering on my bills ? no one knows why
funny that init

so now i got a 186 quid bill fot 1 mounth again
last mounth was 60 quid
so thats a double bill with about 50 quid stuck on it

i will chop the wires off at the street and remove it from my property
if they dont sort it out

so if i get cutt off for a few days ya all know why
i be phoneing them in about 40 mins after this cuppa and mi smoke

[MudSurfer]

Good luck with it mate - I have to say though, I don't get any trouble, apart from my home phone, never seems to ring, just goes to VM all the time.....weird....

[Scorpion]

Unfortunate turn of events mate. I've been with Telewest / Virgin Media for over 6 years and never had any bother, then again I've never had bother with my bank account, gas / electricity supplier, council tax, water rates etc although I know people who have had problems with all of the above.

Why does it seem that once a problem arises it takes such a lot of hassle to sort out? Incompetence, computer error? (Although it's rarely or never the computers fault, it just does as it's programmed to do).

I once had a right ding dong when some stroppy cow, who was very nasty, told my daughter she wasn't paying her electricity bill, which she was by the way as it was coming out of my bank account and I had proof. When I phoned up I went ballistic, without shouting or swearing I may add, and finally got through to someone who was evidently trained to handle such calls. This pleasant, calm, efficient lady had the matter sorted in less than an hour, she even phoned me back to apologise for the trouble!

Stick with it mate, try not lose your rag otherwise you just p!ss off some poor teleworker (unless they're stroppy of course) and try to speak to a supervisor.

Good luck!

[JUDWAK]

i never lose my rag on the phone its easyer to get my piont across

well i had some funn with it
i can not get a full answer out of them about my bills been sky high
but my bills have been lowed by me to 20 quid a mounth
i have had some servis taken off
so i can monitor it a bit better

mad thing is they told me i will be reseving some money back
how this is i dont know
but i will wait to see what it is first before i count mi chickhens