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Just got my insurance renewal in for the car a couple of days ago from those nice folk at Esure. I thought I'd just do the normal and check out others quotes on line through Gocompare.com.
Found a quote £40 cheaper for exact same cover and the company was? Yes, you no doubt guessed, it was Esure!
Phoned up a nice Scottish lady from Esure renewals department and explained what I had found and the price difference. She told me she could not match that price but if I was happy with it I could take out the policy on line and pay the £40 cheaper premium.
I explained that as I was already a customer I didn't think that I would be eligible for the discount, she said I could take out a new policy with them every year if the online quote was cheaper than my renewal! The reason is that you get a discount if you buy online.
Now I'm not complaining about saving £40.00 but this seems like a very strange way to run a business, although I suppose some people just automatically pay their renewal fee without searching for better quotes?
Anyhoo, I'm well chuffed at saving an extra £40.
Found a quote £40 cheaper for exact same cover and the company was? Yes, you no doubt guessed, it was Esure!
Phoned up a nice Scottish lady from Esure renewals department and explained what I had found and the price difference. She told me she could not match that price but if I was happy with it I could take out the policy on line and pay the £40 cheaper premium.
I explained that as I was already a customer I didn't think that I would be eligible for the discount, she said I could take out a new policy with them every year if the online quote was cheaper than my renewal! The reason is that you get a discount if you buy online.
Now I'm not complaining about saving £40.00 but this seems like a very strange way to run a business, although I suppose some people just automatically pay their renewal fee without searching for better quotes?
Anyhoo, I'm well chuffed at saving an extra £40.
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