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Looks like Roughtrax have finally sorted a proper domain name out for themselves. 
www.roughtrax4x4.com
www.roughtrax4x4.com
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talking of roughtrax is anyone else getting their emails as plain text but with all the HTML tags everywhere, not sure if it's my email provider marking it as spam or if the HTML header and footers are incomplete or something?
this is a sample of what i'm getting
Content-type: text/html Message-Id: <20080207170104.A6695504B0F@ve nus.wiredmedia.co.uk>
Date: Thu, 7 Feb 2008 17:01:04 +0000 (GMT)
X-Cloudmark-Analysis: v=1.0 c=1 a=gFZTZEhrY-0A:15 a=KiwOwwJBfCLjgzuVt4yHYA==:17 a=fGQ3Zx0mAAAA:8 a=fotSgjdGAAAA:8 a=8dRh4lNo50vMnDQsvKEA:9 a=5QktYn7fco-HqbcyjtUA:7 a=_nLgUDfAMKCzK5qA3RnN0yKNJ7cA :4 a=bSP1wE8KpgcA:10 a=BMUHMS3u0ToA:10
<body> <div align="center"> <table width="780" height="598" align="center" cellpadding="0"> <tr> <td width="774" height="147" background="http://www.roughtrax4x4.com/media.php?file=1690"> <div align="center"> <p> </p> <p> </p> <p> </p> <table width="767" height="28" align="center"> <tr> <td width="574"><a href="http://www.roughtrax4x4.com/index.php?doc=90"><img src="http://www.roughtrax4x4.com/media/image/gif/search.gif" alt="Search!" width="100" height="20" border="0"></a></td> <td width="102"><a href="http://www.roughtrax4x4.com/index.php?doc=14&forward=/index.php?doc=80"><img src="http://www.roughtrax4x4.com/media/image/gif/search.gif" alt="Join Now!" width="100" height="20" border="1"></a></td> <td width="102"><a href="http://www.roughtrax4x4.com/index.php?doc=80"><img src="http://www.roughtrax4x4.com/media/image/gif/login.gif" alt="Log In!" width="100" height="20" border="1"></a></td> </tr> </table> </div></td> </tr> <tr> <td height="26" background="http://www.roughtrax4x4.com/media.php?file=1691"> <div align="center"> <table width="730" cellpadding="0"> <tr> <td width="76" height="16"> <div align="center"><font color="#000000" size=2 face="Arial, Helvetica, sans-serif"><strong><a href="http://www.roughtrax4x4.com"><font color="#FFFFFF">Home</font></a></strong></font></div></td> <td width="90"><div align="center"><font color="#000000" size=2 face="Arial, Helvetica, sans-serif"><strong><a href="http://www.roughtrax4x4.com/index.php?doc=3"><font color="#FFFFFF">About=========
=SOLD UP!=
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In answer to the question, NO!Another member of the 'A' teamComment
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Thats wot i got Nero, wondered WTF it was all about
Too young to die and too old to give a tossComment
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Thats exactly how mine are being recieved.
I thought it was googlemail mesing it up. If you want to read it copy all contents of the email and paste them into a notepad session then save as a .HTML file.
Once saved close the file and re-open it with Internet explorer, seems to read everything correctly then
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Hi Guys,
Just thought id post a reply to let you know you haven’t gone un-noticed.
It can be down to one or two things stopping you from reading our emails in your email client options,
1. Your email client is set to 'plain' or 'rich' text format - If so change to html format.
and/or
2. Your 'security zone' on your email client is set to 'restricted sites' - If so change to 'internet' zones.
Hope that helped.
Other than that it will be down to when you first set up your email account or email client would have been set to read in 'text format' only.
Thank you for bringing this to my attention any more problems please dont hesitate to contact me by email at jack@roughtrax4x4.com
Regards
Jack - RoughTrax I.TComment
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That setting relates purely to composition formatting, not to input formatting. That should be decided by the client automatically depending upon the mimetype. Also, suggesting that people enable html or rich text as default is bad advice. Even though the use of them is becoming far more prevalent than one would like, e-mails should be in text format only. Html was designed for web content, not e-mails. Bloating an e-mail to several times it's text equivalent size just for fancy formatting has always been an annoyance.Originally posted by RoughTrax View Post
Edit: Btw, glad you changed the domain name to something easier to remember. Nice one.
Last edited by MattF; 8 February 2008, 18:24.Comment
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Originally posted by MattF View PostThat setting relates purely to composition formatting, not to input formatting. That should be decided by the client automatically depending upon the mimetype. Also, suggesting that people enable html or rich text as default is bad advice. Even though the use of them is becoming far more prevalent than one would like, e-mails should be in text format only. Html was designed for web content, not e-mails. Bloating an e-mail to several times it's text equivalent size just for fancy formatting has always been an annoyance.
Edit: Btw, glad you changed the domain name to something easier to remember. Nice one.
We are trying to rectify the few customers who are having problems, 2 other owners have replied with positive feedback on this subject but we will continue to look in to and monitor it. Thanks for your feedback.
Have a good weekend.
JackComment
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Do you have any idea exactly how many people are receiving mangled e-mails? There is the possibility that it could be happening server side to consider too.Originally posted by RoughTrax View Post
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I really doubt it would be server side. We have sent nearly 7000 emails to our customers of which only 5 people have replied regarding this problem. As previously mentioned we are continuing to address this.Originally posted by MattF View PostDo you have any idea exactly how many people are receiving mangled e-mails? There is the possibility that it could be happening server side to consider too.
Thanks for the suggestions.
Jack - clocking out now . cheersComment
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I'll rephrase that then. Are you using the mentions in this thread alone as the yardstick you are measuring by?Originally posted by RoughTrax View Post
Btw, will you please stop doing that? I ain't some customer who you're doing the standard placatory response to. It's annoying. Honestly.Originally posted by RoughTrax View PostComment
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matt u really r v stressed lately u know!
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I'm not. Honestly.Originally posted by breakdowntruck2 View Postmatt u really r v stressed lately u know! My tolerance levels for certain things are just becoming rather less tolerant, however.
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i noticedOriginally posted by MattF View PostI'm not. Honestly. My tolerance levels for certain things are just becoming rather less tolerant, however. 
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