I have been robbed!!

[surfstar]

As some of you may be aware my wheel bearing poped and leaked $$$$ onto my pads and drum etc.
After taking it to a garage in Bulford i thought that i had left it in safe hands.
The company are called Car Klinic and do alot of 4x4s. They quoted around £250-£300 for the job to include replacing the anti roll bar bushes. This i thought was steep at the time but was in no position to argue.
I just got off the phone to them to find out what is happening. It turns out you need a special tool or something to get the wheel bearing out and same to put a new one in. The garage didnt have this "tool" so had to manufacture something. This made the labour time mount up.
The long and short of it is the price is £500 for the work and they didnt manage to do the anti roll bar bushes.
I feel i have had my pants pulled down over this price but would like any feedback you may have.
I am Fcuked off beyone belief

[Scorpion]

Bollox mate. They're having a laugh. An extra £200 to manufacture a tool? Even at £30 an hour I don't see how they could have spent 6 and a half hours making a tool. Citizens advice beckons methinks, or a solicitor.

[Sancho]

As some of you may be aware my wheel bearing poped and leaked $$$$ onto my pads and drum etc.
After taking it to a garage in Bulford i thought that i had left it in safe hands.
The company are called Car Klinic and do alot of 4x4s. They quoted around £250-£300 for the job to include replacing the anti roll bar bushes. This i thought was steep at the time but was in no position to argue.
I just got off the phone to them to find out what is happening. It turns out you need a special tool or something to get the wheel bearing out and same to put a new one in. The garage didnt have this "tool" so had to manufacture something. This made the labour time mount up.
The long and short of it is the price is £500 for the work and they didnt manage to do the anti roll bar bushes.
I feel i have had my pants pulled down over this price but would like any feedback you may have.
I am Fcuked off beyone belief

As if you need telling, £500 is outrageous. I don't know how hard a job it is, but £500 for a bearing is insane. The part costs all of £15, so that leaves £485 in labour - about the same as having a head replaced.....

[madcampbell]

I would tell them to go swing for it. If you wanted a tyre changed you don't pay for the jack. They should have called you first when they realised they did not have the kit for the job plus they have not completed the work in the quote, they are trying it on.

Mark

[hiroler]

I work for a car dealer and we charge about £65 per hour in the workshop. but main dealers are expensiveand. car clinic should have def called you first to confirm the extra cost pay the origional cost and be done with it!!

[surfstar]

I would tell them to go swing for it. If you wanted a tyre changed you don't pay for the jack. They should have called you first when they realised they did not have the kit for the job plus they have not completed the work in the quote, they are trying it on.

Mark

The bottom line is they have the truck with the keys and are big guys with large tools. Im gonna go get it soon and i will say something because that is a $$$$ing joke

[Apache]

The bottom line is they have the truck with the keys and are big guys with large tools. Im gonna go get it soon and i will say something because that is a $$$$ing joke

Get in touch with trading standards first, and get their advice. Then let the garage know you're unhappy and have informed trading standards. See where it goes from there.

[kiowa]

What a load of $$$$ special tool my arse any hydrolic press will remove them.Dont mean to rub it in but it cost me £38 pound for the bearing and all the oil seals and £20 to have the old bearing removed and the new one fitted so tell them to sit on a stiff one cheeky sods

[joker??]

obviously charged you extra for the shafting
dont let them get away with it

[madcampbell]

The bottom line is they have the truck with the keys and are big guys with large tools. Im gonna go get it soon and i will say something because that is a $$$$ing joke

Well at the very least ask for the "specialist tool" as you have more than payed for it. If I lived closer I would bring a few of my large friends to go chat with them.

Mark

[plumb bob]

If they ain't got the tools to do the job, then they should not attempt the job!

As a plumber, if I haven't got the tools to do a specific job then I buy them and swallow the cost.

Only in the motor trade does this kind of theft go on.

I would tell them you want it at the oroginal quote or you want the "special" tool as you paid for it.

[andrewlee31]

the labour charge is there to reflect overheads, including tools. tell them to $$$$ off.

[surfenstein]

GO ROUND THERE AND PICK THEM UP BY THEIR DOCTOR SPOCK EARS,RIP THEIR LIPS OFF AND KICK THEM ALL ROUND THE CAR PARK.and if that dont work,tell them you will get trading standards involved.

[POPEYE]

I aggree, thats a rip off, dont pay and get some leagle advise, i dont trust any of these garages, never really had to go to one except for MOT's but know plenty of people who have and have been screwed, think i'd only trust Tony'N, Stevo etc, even if it means travelling the lenght of the country to get it fixed, could be cheaper in the long run.

[joker??]

I aggree, thats a rip off, dont pay and get some leagle advise, i dont trust any of these garages, never really had to go to one except for MOT's but know plenty of people who have and have been screwed, think i'd only trust Tony'N, Stevo etc, even if it means travelling the lenght of the country to get it fixed, could be cheaper in the long run.

hehe i go all the way to lowestoft to get my surf sorted, down there this week to get my front and rear brakes sorted and the mechanic allways takes us out to a do PARTY ON DUDES