Wireless Network Probs????

[tintin]

Any computer literate peeps out there help?
My brother in laws laptop wont connect to his wireless router (despite the other pc's in the house being able to)
So took my boys laptop round there and it connected no problem.
Brought the problem laptop round to my house and it connects to my belkin no problem.

It is a "Rock Extreme Ti"..... Pentium 4. (built in wireless)
Running XP Home.
The router is "sky broadband"


When trying to connect we can see the machine 'trying' to obtain "IP address
When it gets one it then disconnects and tries again, (an endless cycle of connecting and disconnecting about every 10 seconds)

Any help appreciated

Cheers
Alan

[Albannach]

Does it have Norton on it? If so, uninstall it and all may well be OK from then on.

[tintin]

Normally runs the paid version of Zonealarm Firewall/AV. So no norton.
Alan

[Sancho]

Normally runs the paid version of Zonealarm Firewall/AV. So no norton.
Alan

Turn it off and see if that does it.

[charvell]

Turn it off and see if that does it.

i agree change the fire wall settings first. If you are still having problems call Sky.

[tintin]

Tried running it with no av/firewall.
I'm back at my sisters house, on a pc 3 feet away from the laptop!
This pc has no problem connecting to the wireless router.
On the laptop, i've checked all the settings are the same, but when you try to connect there are just Zero's in the Details section.
(to the left of the window when in "Network connections")
so if i try to connect manually or auto, i get that continual cycle of

"aquiring network address"
the pane shows

IP address 0.0.0.0
Subnet mask 0.0.0.0
Assigned by DHCP

All the info is the same on this pc EXCEPT
IP address 198.162.0.2
Subnet mask 255.255.255.0

And i cant find a way to change the IP addy and subnet mask manually to match!!!!


Alan

[JUDWAK]

Tried running it with no av/firewall.
I'm back at my sisters house, on a pc 3 feet away from the laptop!
This pc has no problem connecting to the wireless router.
On the laptop, i've checked all the settings are the same, but when you try to connect there are just Zero's in the Details section.
(to the left of the window when in "Network connections")
so if i try to connect manually or auto, i get that continual cycle of

"aquiring network address"
the pane shows

IP address 0.0.0.0
Subnet mask 0.0.0.0
Assigned by DHCP

All the info is the same on this pc EXCEPT
IP address 198.162.0.2
Subnet mask 255.255.255.0

And i cant find a way to change the IP addy and subnet mask manually to match!!!!


Alan

on the laptop thats not connecting proberly
go to start
click run
type
cmd
hit return
in that black box thats just come up
type
ipconfig
and that should put it all back in oder
wright them down in case you do it config it manualy

[tintin]

SORTED!!

Thanks for all the help guys. Went on computeractive site, found forum, typed IP ADDRESS into the search engine and the second answer had exactly the same problem. Turns out it's down to Service Pack 3,
Uninstalled it and the damned thing worked straight away!!

Alan

[KERRSURF]

Windows..............lol.....

[JUDWAK]

Windows..............lol.....

hehe
windows is a bit of poo that is runs on DOS