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my first BT phone (rip off) bill

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  • #16
    it's daft... my parents accounts are all in my dads name, but my mum does all the paperwork... none of the companies will speak to her though!...

    i have to phone up, give my dads date of birth, mothers maiden name etc. and authorise them to speak to her when she calls back!
    nee nar nee nar, i'm a fire engine!

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    • #17
      Originally posted by dieselboy
      naarr the line is fine mate. its because they dont speak our language - theres ya problem.
      it goes like this
      Hello BT Kedar speaking..
      hi, i have a problem with me bill,,
      Im sorry what are you talking..
      -hang up
      That was the main reason I was leaving BT, one week of shouting and screaming at India because of a fault with the broadband equipment in the exchange (we know this thanks to an engineer who wasn't allowed to mend the fault until it was booked). All they kept asking was how many light I had on my router.
      Gone from 4x4 to 1x2

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      • #18
        another thing i hate... when you phone a company to pay a bill, they charge £1 processing fee for debit cards!!!!!

        GGGRRRRR!!!!
        nee nar nee nar, i'm a fire engine!

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        • #19
          Originally posted by Maverick
          That was the main reason I was leaving BT, one week of shouting and screaming at India because of a fault with the broadband equipment in the exchange (we know this thanks to an engineer who wasn't allowed to mend the fault until it was booked). All they kept asking was how many light I had on my router.
          how many light on your router?
          how many flashingg light on your roooterrr?
          how bmany flashingg light?

          - 'click'
          Oh Nana, what's my name?

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          • #20
            Originally posted by Maverick
            That was the main reason I was leaving BT, one week of shouting and screaming at India because of a fault with the broadband equipment in the exchange (we know this thanks to an engineer who wasn't allowed to mend the fault until it was booked). All they kept asking was how many light I had on my router.
            Try an online upgrade to the router's operating system - they killed 2 home hubs here doing that, the 2nd lasted less than an hour from being unpacked.

            Flashing lights - nah, they are all on and they are never gonna flash now !!!!

            BT have now sent me a smaller new style home hub, they will talk about compensation once we have proved the heap of crap isn't going to reboot itself (that was my original complaint)
            Look out Eastbourne, the Pandas are coming !

            Comment


            • #21
              Originally posted by UDTrev
              Try an online upgrade to the router's operating system - they killed 2 home hubs here doing that, the 2nd lasted less than an hour from being unpacked.

              Flashing lights - nah, they are all on and they are never gonna flash now !!!!

              BT have now sent me a smaller new style home hub, they will talk about compensation once we have proved the heap of crap isn't going to reboot itself (that was my original complaint)
              Mine couldn't flash cause the engineer had had to disconect my broadband, to get my phone line working. The darn Indians just couldn't understand that there was no fault at my end, it was in the exchange building. One of them asked had I tried to reboot the computer, I did ask how that would fix an exchange fault and got the reply "how many lights have you got on your router".
              Gone from 4x4 to 1x2

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              • #22
                The one that called the other day was trying to commit suicide - he called me just after I had cooked my tea

                then called again 10 mins later

                Result half eaten dinner in the bin
                Look out Eastbourne, the Pandas are coming !

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                • #23
                  Originally posted by UDTrev
                  The one that called the other day was trying to commit suicide - he called me just after I had cooked my tea

                  then called again 10 mins later

                  Result half eaten dinner in the bin
                  pls explain
                  Oh Nana, what's my name?

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                  • #24
                    Originally posted by dieselboy
                    pls explain
                    Because interrupting this arse when eating is deadly, if I could have got me mitts on him Gupta would have been dessert

                    Even worse he was at the back end of month's worth of hassle with the hub, and the best part of a week's worth of broadband line going up and down like a whore's drawers !!!!!!
                    Look out Eastbourne, the Pandas are coming !

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