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Had to send them this email tonight.
Website looks good and works, pity the staff don't!
I have called and left messages and no calls returned.
I spoke to someone last week who said they would get a tracking number for my order and never called back.
I ordered my wheels online and I was told today that there is some problem with online orders.
Can you please reply and let me know if this order will be dispatched this week or not.
I have included my original order details so that you can track it and respond.
I was also told that I would receive centre caps for these wheels to thank me for my patience. I trust these will be dispatched with my wheels.
This order is a month old and if not resolved quickly I will take my business elsewhere.
If this is just a problem of wheels being out of stock i am willing to accept that, but surely it makes good business sense to
keep your customers informed of any problems with orders.
I wish you every success with your business but things like this would make me think twice about recommending you to anyone.
I hope you can sort out this problem, cheers Alan
Website looks good and works, pity the staff don't!
I have called and left messages and no calls returned.
I spoke to someone last week who said they would get a tracking number for my order and never called back.
I ordered my wheels online and I was told today that there is some problem with online orders.
Can you please reply and let me know if this order will be dispatched this week or not.
I have included my original order details so that you can track it and respond.
I was also told that I would receive centre caps for these wheels to thank me for my patience. I trust these will be dispatched with my wheels.
This order is a month old and if not resolved quickly I will take my business elsewhere.
If this is just a problem of wheels being out of stock i am willing to accept that, but surely it makes good business sense to
keep your customers informed of any problems with orders.
I wish you every success with your business but things like this would make me think twice about recommending you to anyone.
I hope you can sort out this problem, cheers Alan
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